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JOHNSON’S® TOP-TO-TOE® Wash

1 2 3 4 5 1.32 out of 5 stars

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Pioneering Safety and Science in Baby Care

Learn about the rigorous testing, expertise and care which goes into each and every JOHNSON’S® Baby product. JOHNSON'S® pioneering safety and science in baby care for over 125 years, now and forever.

Reviews
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19 reviews 11% recommend this product Write a Review

Average Ratings

Overall
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1.3
1 - 8 of 19 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 4 days ago

Slimy product & slow plunger

Review Text: 
I used to use this product all the time on my hair but now it's changed its a slimy texture and it leaves my hair very course. That's assuming you can get it out of the bottle as the plunger is a really bad design as it takes forever to get any amount of product out !! I'll not be buying it again.
Nickname: 
Elaineo
Location: 
England
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 3 weeks ago

Good product but old one was superb.

Review Text: 
While this is a good product for me, I honestly think the previous formula, package and product characteristics were better. Consider bringing back the old product to the range. Also, I would appreciate a real explanation why this was made, I don’t need a customer services standard apology.
Nickname: 
Christian
Location: 
London
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

AWFUL do not buy

Review Text: 
I have always used a different brand for washing my baby before but I haven't been able to get hold of it recently and decided to give this product a go. Wish I hadn't wasted my money, it's awful. I've used it twice and both times it has made my son's eyes red and itchy. I don't even get it near his face so this is a reaction to a few splashes here and there. I won't be touching it again, I am so cross that this product is clearly so bad and yet is on the shelves for use on babies. Please don't waste your money or put your kids through it.
Nickname: 
Hech
Location: 
Client Responses: 
Response from Johnson and Johnson, Veronica, Johnson's® Baby Team  3 months 1 week ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
4 months 1 week ago

Not good - please please bring back the old version

Review Text: 
I've used the Top to Toe Bath for years as it's the only product I have found that leaves my very fine hair in decent condition - it was very mild and rinsed away very well. This new version is totally different in every way; it's more like using some kind of strong conditioner. I wouldn't be so worried about the slimy texture and chemical smell if it hadn't become obvious that the performance is also totally different - leaving my hair feeling coarse, heavy and horrible. The product seems very hard to rinse away properly, requiring very hot water that I wouldn't use on my own scalp never mind on a baby, and I certainly won't be buying any more. Please, please bring back the previous fantastic Top to Toe Bath product!!
Nickname: 
Polly
Location: 
Oxford
Client Responses: 
Response from Johnson and Johnson, Aleksandar, JOHNSON'S® Team 4 months 1 week ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to assist you further.
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Rating: 
1 2 3 4 5
Submission Date: 
5 months 1 week ago

Irritates sensitive skin

Review Text: 
We had been using another brand of children’s bathing products, my 6 year old daughter has suffered from little patches of ‘itchy’ skin- eczema in the past so we always use ‘gentle’ baby products in her bath/to wash her. Since changing to the ‘top-to-toe’ wash, her skin has broken out in little itchy patches of eczema, she is prone to this but hasn’t had any ‘itchy patches’ in months (stupidly I thought it had gone hence exploring new bath washes). We will be changing back to our previous brand as this ‘suitable from birth’ wash is too harsh for my sensitive skinned 6 year old.
Nickname: 
Pinkle
Location: 
Scotland
Client Responses: 
Response from Johnson and Johnson, Yulia, Johnson's® Baby Team  5 months 1 week ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
6 months 1 week ago

Great mild soap

Review Text: 
New customer to this product. I like the mild formula. Having suffered from dry skin the formula is very gentle on the skin. Plus it is gentle on my scalp. The apple smell is fine and not strong. the pump is a little slow to operate.
Nickname: 
wer5432
Location: 
London
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Rating: 
1 2 3 4 5
Submission Date: 
7 months 4 weeks ago

Bad design

Review Text: 
Go back to the old bottle or at least make the plunger work!
Nickname: 
Trigger
Location: 
West Bromwich
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Rating: 
1 2 3 4 5
Submission Date: 
10 months 4 days ago

New and not improved

Review Text: 
I am 33 and have used top to toe for the past 15 years. I have extremely sensitive skin and have tried so many other brands like Simple or own brand baby wash - Johnson’s was the only one that didn’t make me itch. This new formula is totally different from the old one and I am now itchy. The ingredients are totally different. The viscosity is different, the smell is different, the pump is different and all for the worse. Please give us the old product back, Johnson and Johnson!
Nickname: 
Estephens1986
Location: 
Exeter
Client Responses: 
Response from Johnson and Johnson, Geri, Johnson's® Baby 10 months 4 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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