Skip to main content

Name

JOHNSON’S® Baby Soft Wash

1 2 3 4 5 1.00 out of 5 stars

Breakdown

5
0
4
0
3
0
2
0
1
9

Pioneering Safety and Science in Baby Care

Learn about the rigorous testing, expertise and care which goes into each and every JOHNSON’S® Baby product. JOHNSON'S® pioneering safety and science in baby care for over 125 years, now and forever.

Reviews
1 2 3 4 5
9 reviews 0% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
1.0
1 - 8 of 9 Reviews
  • Filter By
Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 weeks ago

disappointed

Review Text: 
i have used this product for about 8 years and not you have changed the packaging and it doesn’t seem the same and not a creamy consistency . This is the 2nd time you have discontinued a product or replaced not to the same standard .
Nickname: 
Shazmuz
Location: 
Birmingham
Client Responses: 
Response from Johnson and Johnson, Tom, Johnson's® Baby 1 month 3 weeks ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Not the same!

Review Text: 
I have extremely dry skin and found the previous soft wash fantastic, I picked up the new bottle and formula today, and it's made my skin feel itchy and coated and dry! I'm so very disappointed, not only on the loss of a fantastic product, but at the waste of money too!
Nickname: 
Wend
Location: 
Bury St Edmunds
Client Responses: 
Response from Johnson and Johnson, Slavena, Johnson's® Baby Team 1 month 6 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Not the same

Review Text: 
I have used Johnson's Softwash for a long time now and I have to agree with the other reviews the product is not the same and far from improved in my opinion. What a shame I absolutely loved the previous version.
Nickname: 
Emma06
Location: 
Hertfordshire
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Have the ingredients changed?

Review Text: 
I have used Softwash for many many years as I have extremely sensitive skin from the wash down especially my legs and soft wash has been the only soap I could wash and shave with. Since purchasing in the new pump type I have experienced extremely itchy legs from the first use. I am so disappointed. I have tried many other products over the years to see if I could use them and have never found anything. So disappointed.
Nickname: 
Macackie
Location: 
Hertfordshire, England
Client Responses: 
Response from Johnson and Johnson, Slaveya, Johnson's® Baby Team 1 month 1 week ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 hours ago

The new soft wash is awful

Review Text: 
Why??? I’m lost for words...why change a signature scent and product. I have used the pink soft wash for years for my son who is now 14 and myself. I will look for an alternative brand.
Nickname: 
Ally83839
Location: 
London
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 13 hours ago

Awful

Review Text: 
Awful it is not the same creamy texture I have loved to wash my kids in for 8 years from my first born in 2011 am disgusted that you have changed all tour products again my sons skin is dry and irritated as he has very sensitive skin I love all all you’re products but this one I’ll never use again
Nickname: 
Yasmin
Location: 
Margate
Client Responses: 
Response from Johnson and Johnson, Sylvia, Johnson's® Baby Team 1 week 6 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to assist you further.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 4 days ago

I am Absolutely Gutted to say the least

Review Text: 
I have used soft wash for 20 years,your new version has made my Skin dry and made me itch all over,it's a bold move to Discontinue a product in favour of a completely new one,I would not recommend using this on baby's or Adults.
Nickname: 
Dominic
Location: 
London
Client Responses: 
Response from Johnson and Johnson, Silvia, Johnson's® Baby Team 2 weeks 1 day ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 4 days ago

Help me find the old product

Review Text: 
As with the other reviews already on here. I am extremely disappointed in the new formula soft wash. Using this new one with the pump bottle has left me with itchy hives covering a lot of my body. My doctor even gave me a recommendation not to use this any longer and I would be better off using just water to bathe as my skin does not agree with it. Please bring back the old formula.
Nickname: 
Dadorail
Location: 
United Kingdom
Client Responses: 
Response from Johnson and Johnson, Geri, Johnson's® Baby Team 2 weeks 4 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
Report: 

JOHNSON'S® Pioneering Safety and Science in Baby Care

We are committed to working with Parents, Healthcare Professionals and Scientists to ensure our baby products continue to deliver high standards of safety and care.

Back to Top