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JOHNSON’S® Baby Soft Wash

1 2 3 4 5 1.00 out of 5 stars

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Pioneering Safety and Science in Baby Care

Learn about the rigorous testing, expertise and care which goes into each and every JOHNSON’S® Baby product. JOHNSON'S® pioneering safety and science in baby care for over 125 years, now and forever.

Reviews
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16 reviews 0% recommend this product Write a Review

Average Ratings

Overall
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1 - 8 of 16 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
6 months 3 weeks ago

disappointed

Review Text: 
i have used this product for about 8 years and not you have changed the packaging and it doesn’t seem the same and not a creamy consistency . This is the 2nd time you have discontinued a product or replaced not to the same standard .
Nickname: 
Shazmuz
Location: 
Birmingham
Client Responses: 
Response from Johnson and Johnson, Tom, Johnson's® Baby 6 months 3 weeks ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
4 months 2 weeks ago

soft boby wash

Review Text: 
the new one is not the same i have used old one foe 3 years as due to being really ill the old one was the only one i did not have reaction to tried the new one and had reaction straight away really wish i could get old one
Nickname: 
amandaamber
Location: 
bedford
Client Responses: 
Response from Johnson and Johnson, Stefka, Johnson's® Baby Team 4 months 2 weeks ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
6 months 4 days ago

Not the same!

Review Text: 
I have extremely dry skin and found the previous soft wash fantastic, I picked up the new bottle and formula today, and it's made my skin feel itchy and coated and dry! I'm so very disappointed, not only on the loss of a fantastic product, but at the waste of money too!
Nickname: 
Wend
Location: 
Bury St Edmunds
Client Responses: 
Response from Johnson and Johnson, Slavena, Johnson's® Baby Team 6 months 2 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
6 months 6 days ago

Not the same

Review Text: 
I have used Johnson's Softwash for a long time now and I have to agree with the other reviews the product is not the same and far from improved in my opinion. What a shame I absolutely loved the previous version.
Nickname: 
Emma06
Location: 
Hertfordshire
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Rating: 
1 2 3 4 5
Submission Date: 
6 months 1 week ago

Have the ingredients changed?

Review Text: 
I have used Softwash for many many years as I have extremely sensitive skin from the wash down especially my legs and soft wash has been the only soap I could wash and shave with. Since purchasing in the new pump type I have experienced extremely itchy legs from the first use. I am so disappointed. I have tried many other products over the years to see if I could use them and have never found anything. So disappointed.
Nickname: 
Macackie
Location: 
Hertfordshire, England
Client Responses: 
Response from Johnson and Johnson, Slaveya, Johnson's® Baby Team 6 months 1 week ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
4 months 1 day ago

Terribke

Review Text: 
My husband has problem skin and has used the old softwash for many many years. Since using the new version it has left him with dry itchy skin. After reading all of the reviews I am on total agreement. Please don't be responsible for leaving anyone with dry itchy skin
Nickname: 
Linda6406
Location: 
Oswestry
Client Responses: 
Response from Johnson and Johnson, Tom, Johnson's® Baby 3 months 4 weeks ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
4 months 4 days ago

Dissapointing

Review Text: 
I have used Original baby softwash for over 10yrs, This product was thick & creamy & helped my dry sensitive skin******Now they have changed the ingredients, & my skin has become itchy & dry. I would not recommend this product for an adult let alone a baby.
Nickname: 
NannyD
Location: 
Essex
Client Responses: 
Response from Johnson and Johnson, Tom, Johnson's® Baby 4 months 4 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
4 months 2 weeks ago

Appalling Change!!

Review Text: 
Why?! I’ve used the original product for nearly 20 years......never, ever, anything else.....and converted others over the years!! The new improved? replacement product is awful! It doesn’t look, smell or work in the same way as the original and the new pump bottle doesn’t work very well either! I have never......ever, left a revue of any product......that’s how disappointed I am. Wouldn’t have given it any stars but you have to leave at least 1! Now on the search for a new product from another brand unfortunately.
Nickname: 
Simon236
Location: 
Hertfordshire
Report: 

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