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JOHNSON’S® Baby Shampoo

1 2 3 4 5 4.22 out of 5 stars

Breakdown

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23
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Pioneering Safety and Science in Baby Care

Learn about the rigorous testing, expertise and care which goes into each and every JOHNSON’S® Baby product. JOHNSON'S® pioneering safety and science in baby care for over 125 years, now and forever.

Reviews
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96 reviews 85% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.2
1 - 8 of 96 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
6 months 3 weeks ago

New formula

Review Text: 
Since the change of the formula I have been extremely disappointed. It has become flat and very low lather when washing hair. Would definitely not recommend.
Nickname: 
Peter77
Location: 
Durham
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

No longer using after 40 years +

Review Text: 
Have used since my early 20's due to very sensitive skin. Now with the new product I am getting a rash and dry scalp.
Nickname: 
Baz66
Location: 
Essex
Client Responses: 
Response from Johnson and Johnson, Geri, JOHNSON'S Baby 1 month 3 weeks ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

New version of Baby Shampoo is rubbish

Review Text: 
New version of Johnson Baby Shampoo is very poor - I have used the previous version of this Shampoo for years and couldn’t recommend it more highly New version has no consistency Very disappointed - Guess it’s time to find a new Shampoo
Nickname: 
Beavis
Location: 
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

Bring Back The Original Bottle & Shampoo

Review Text: 
I have used this shampoo for myself & my children for 30 years! It was a great product! I agree with other reviewers. The new shampoo does not lather as well & the bottle design is dreadful! It's unattractive, far too chunky & awkward to hold! It doesn't fit on the side of a bath very well & takes up too much room on a glass shelf. Please bring back the sleeker bottle with a yellow top!
Nickname: 
Denise21
Location: 
Hebden Bridge, West Yorkshire
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Shampoo disaster

Review Text: 
I have suffered from psoriasis for most of my life and found Johnson’s baby shampoo to be one of the best products I have ever used as it has always seemed to be so mild with no adverse effects Since you have changed the formulation my scalp has been itching and my psoriasis has really flared up I am not at all bothered by the re-packaging in fact the pump dispenser was quite good to use in the shower but now I am searching local shops and markets looking for the old version of this product. Why change something that works when it comes to skincare this problem has bugged me all my life as every time I find a product that’s suitable they change it.
Nickname: 
Barbara66
Location: 
Southend
Client Responses: 
Response from Johnson and Johnson, Geri, Johnson's® Baby Team 1 month 1 week ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to assist you further.
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 4 weeks ago

Impossible to open!

Review Text: 
Have used this shampoo for years, but recently the new bottle is very difficult to open. Also, the shampoo is almost colourless, making difficult to see how much has been used. I have switched brands.
Nickname: 
Tony442
Location: 
Ironbridge
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

A poor replacement

Review Text: 
I have used the new product for two days and have thrown away the unused contents of a 500ml bottle. It makes my head itch and burn. The bottle is also awkward to use. Bring back the original ingredients and the original bottle.
Nickname: 
MartinC
Location: 
Waterlooville
Client Responses: 
Response from Johnson and Johnson, Tomolo, Johnson's®Team 3 months 1 week ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 22 hours ago

What have you done? I’m in itching purgatory!

Review Text: 
I was told by my GP nearly 30 years ago to use your baby shampoo when I developed a badly itchy scalp. 30 years of hair washing bliss and now you inflict this utter rubbish on us!!! I’ve been using the new formula since the summer and my head is itching worse than ever. Sorry, I can’t use your product any more. I’m so disappointed (and also angry!)
Nickname: 
David5166
Location: 
Edinburgh
Client Responses: 
Response from Johnson and Johnson, Yulia, Johnson's® Baby Team 3 weeks 5 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to assist you further.
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JOHNSON'S® Pioneering Safety and Science in Baby Care

We are committed to working with Parents, Healthcare Professionals and Scientists to ensure our baby products continue to deliver high standards of safety and care.

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