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JOHNSON’S® Baby Lotion

1 2 3 4 5 3.39 out of 5 stars

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45
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20
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33

Pioneering Safety and Science in Baby Care

Learn about the rigorous testing, expertise and care which goes into each and every JOHNSON’S® Baby product. JOHNSON'S® pioneering safety and science in baby care for over 125 years, now and forever.

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104 reviews 65% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.4
1 - 8 of 104 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 4 weeks ago

disastrous change

Review Text: 
What have you done, taken a fantastic well used product and changed it to a awful product.I have used the original lotion for years on my face, but this new formula is terrible, it is too thick and does not blend into the skin,it has actually made my eyes sore when i used it.So unless you change it back i will have to find a new product as this one is unusable.I am not happy at all.
Nickname: 
mai58
Location: 
northampton
Client Responses: 
Response from Johnson and Johnson, Slavena, Johnson's® Baby Team 2 months 4 weeks ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

Used prior version for over 40 years but do not like coconut oil included in new version and will switch to competitor

Review Text: 
Have used original johnsons baby lotion for over 40 years and do not like the new version with coconut oil at all. It makes skin feel as if there is a film left on it. I am going to have to switch to a competitor to find something similar to the original. Very disappointed
Nickname: 
Notafan
Location: 
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 6 days ago

Baby lotion

Review Text: 
What on earth have you done?? Why have you totally destroyed the best baby lotion on the market for the last 50 years?? This new lotion is terrible. Why not bring this out alongside baby lotion as a new product? I have used baby lotion for 40 plus years. This is not a slight change but a totally different product. Give the real baby lotion formula to someone else if you don’t want to produce it anymore. We will happily buy it from your competitors. Whoever’s decision this was, clearly has no history with your no1 (ex) product. Zero stars should be an option. BRING BABY LOTION BACK!
Nickname: 
Bringbackbabylotion
Location: 
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 3 weeks ago

Awful

Review Text: 
What have yous done to this lotion. I use this on my face since I was a baby coz my nan has used it for 80 years but now gonna have to stop coz new one is awful. Nothing like the original. Why change something that didn't need changing. Please bring old one back. Please
Nickname: 
Joanne212
Location: 
Manchester
Client Responses: 
Response from Johnson and Johnson, Geri, Johnson's® Baby Team 2 months 3 weeks ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 9 hours ago

Not good

Review Text: 
What has happened here, I have been using Johnson baby lotion on my face for years, it cleanses my face before I put on moisturiser, this new formula is terrible, it’s too thick and sits heavy on the skin, my eyes are sore , so when I cannot get any of the original lotion I will have to look for something else to use. Why change something that there was nothing wrong with.
Nickname: 
Maib
Location: 
Northampton
Client Responses: 
Response from Johnson and Johnson, Silvia, Johnson's® Baby Team 2 months 4 weeks ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 days ago

Disappointed

Review Text: 
The new Johnson’s baby lotion has just brought out a rash all over my face I had used the old lotion on my face since teenager years with no problem at all I am age 71
Nickname: 
Camilla
Location: 
Cheshire
Client Responses: 
Response from Johnson and Johnson, Stella, Johnson's® Baby Team 2 months 1 day ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to assist you further.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Terrible new formula!! Way too greasy!!

Review Text: 
As someone who has used this cream for my hands & face daily, several times a day, I hate this new formula as it is too greasy & leaves my skin feeling waxy. On average I go through about 300 ml a week, needless to say, I am no longer going to be using this product.
Nickname: 
3stripesplease
Location: 
Leicester
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

Bring back the old formula

Review Text: 
Why did you guys change the formula. I've been using that since I was a kid because I get very dry skin. This product is now no longer any good. I am struggling to find something as good as the old formula but its been impossible. I won't be buying Johnsons Baby Lotion again. Sorry.
Nickname: 
greg27
Location: 
Essex
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