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JOHNSON’S® Cotton Buds

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Pioneering Safety and Science in Baby Care

Learn about the rigorous testing, expertise and care which goes into each and every JOHNSON’S® Baby product. JOHNSON'S® pioneering safety and science in baby care for over 125 years, now and forever.

Reviews
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72 reviews 16% recommend this product Write a Review

Average Ratings

Overall
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1.6
1 - 8 of 72 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 days ago

what has gone wrong ?????

Review Text: 
I have always used Johnson's as cheaper brands are flimsy but now Johnson's are the worst. I can't believe how bendy and poor quality they are now. please change them back please.
Nickname: 
Location: 
dundalk ireland
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 4 days ago

Poor quality

Review Text: 
Have always used this brand, very disappointed that they have been made of such poor quality, I appreciate that you want to reduce plastic use but now you are not even using enough cotton to cover bud effectively and they scratch the skin when using them. Definitely would want to make mums aware that these scratch the skin, I have tried 2 boxes as I thought first was just a one off but sadly no.
Nickname: 
HW14
Location: 
Client Responses: 
Response from Johnson and Johnson, Geri, Johnson's® Baby 2 weeks 3 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 2 days ago

Poor quality product

Review Text: 
Totally agree, far too flexible and bendy stems. Used them for years but no happy that thry gave now changed. Won't buy again, and we shouldn't really be using them anyway, not for ears.
Nickname: 
Lynda22
Location: 
Yorkshire
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 3 days ago

Disappointed

Review Text: 
I always use this brand even though there are cheaper ones on the market. However, recently, I have found them to be flimsy and very difficult to use. I thought about writing to you but felt I was being extremely petty until I read the other reviews saying exactly the same thing. I am sad to say that once I finish the box, I will be switching to a different and less expensive product.
Nickname: 
RPE1
Location: 
Littleborough
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 5 days ago

New materials, poor quality

Review Text: 
Have used these for years as my preferred brand of cotton bud. This will no longer be the case as sticks are now floppy and completely useless to use. If you're going to use paper sticks can you please reinforce it to make the product suitable for use. I assume the company did no user trials before they changed the product as they would have found that they are useless. What a waste of money. Will bin these and find a product that works.
Nickname: 
girlwomble
Location: 
Glasgow
Client Responses: 
Response from Johnson and Johnson, Gergana, Johnson's® Baby 3 weeks 4 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 14 hours ago

Cheap and useless

Review Text: 
I used these for decades but since you changed the materials they are rubbish. I currently have the end of the cotton bud jammed in my ear after the bud detached itself. This has happened a lot since you went cheap and nasty.
Nickname: 
Dave100006
Location: 
Leeds
Client Responses: 
Response from Johnson and Johnson, Tom, Johnson's® Baby 3 weeks 6 days ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 5 days ago

You have ruined a good product. New paper ones are completely useless.

Review Text: 
They very easily bend, and the cotton comes off. Bring back the plastic ones, or at least some biodegradable plastic ones for us. After many years, I am sorry to say that I will no longer be a customer unless you bring back some plastic ones.
Nickname: 
CezzaC
Location: 
Nottingham
Client Responses: 
Response from Johnson and Johnson, Jennifer, Johnson's® Baby 1 month 9 hours ago
Thank you for submitting this review as your feedback is very important to us. We have sent a message to you by email in order to look into your comments further.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

Cotton buds

Review Text: 
I can’t give a ZERO I wish I could they used to be great now they’re crap please bring back the old ones I hate this one and I will never recommend them to anyone A very unhappy customer
Nickname: 
LEXY69
Location: 
Nottingham
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